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Introducing CentraView.
CentraView is designed to help you manage day-to-day functions, processes and tasks performed in your business.
• Communicating and scheduling
• Creating and maintaining contacts
• Selling and marketing
• Customer relationships & care
• Project management
• Document and content control
• Employee relations
• Financial and operations oversight
• Reporting
CentraView even gives you the ability to interface directly into your back-office accounting applications and desktop email for a seamless, syncronized information system to manage your entire business.
CENTRAVIEW MODULES
With flexibility that enables you to limit or extend the functionality and modules that you want to use and see, you can control the complexity of the application and start using it from day-one, while expanding its role within your organization as you grow. 
| Modules |
Functionality
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Contacts
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• Enterprise-grade contact manager
• Track and manage contact activity
• Inter-relate to all business processes
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Email
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• Robust web-email
• Standalone or sync with Microsoft Outlook & Palm
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Calendar
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• Group Calendaring & scheduling
• Activity tracking
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Projects
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• Track progress of projects and tasks
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Files
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• Store & manage individual and company wide documents
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Sales
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• Opportunity tracking
• Proposal & order creation
• Competitive intelligence
• Account activity management
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Marketing
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• Direct Marketing & Telesales list management
• Promotion management
• Literature fulfillment
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Customer Service
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• Knowledgebase & FAQ system
• Call management, ticket creation & logging
• Customer communications history
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HR
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• Employee information
• Manage handbooks & procedures
• Time card and expense reporting
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Accounting
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• Create and view customer bills, invoices & orders
• View real-time business financials
• Integrate directly into your existing financial systems
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Reporting
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• Create, manage and edit reports library
• Template, custom and ad-hoc reports
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FLEXIBLITY
Tired of having to purchase a new application or add-on modules every time you need new functionality or grow your business? Don't want to over-complicate your needs beyond basic processes and fields?
With CentraView you don't have to.
When you purchase CentraView, you get all the features you need, right out of the box, but have the flexibility to either use it as is, shut off modules and features you don't yet need, or even extend the platform with new functionality and connectivity to 3rd party applications.
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Q: Only want to manage sales contacts, forecasting and synchronize orders and proposals with your Intuit QuickBooks or Microsoft Great Plains financials?
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A: No worries, simply turn off the other modules and install the QuickBooks conduit to easily manage and sync your customer orders with your accounting system.
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Q: Want to synchronize CentraView email and PIM seamlessly with your existing Microsoft Outlook and Palm Desktop applications and use both?
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A: With our out-of-the-box sync, you are up and running with complete synchronization of email, calendar and group activities scheduling.
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Q: Adding new customer support employees to the system?
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A: Easy. Activate new email addresses and give them permission to the modules and even specific fields that they can edit and view.
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Q: Need to start tracking the impact of tele-marketing and direct mail campaigns?
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A: Turn on the Marketing module and be up in running within minutes
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INTEGRATING YOUR BUSINESS
While we don't pretend to be an accounting application, we couldn't promise a business-wide solution without the ability to sync and seamlessly exchange customer, support, costing, and even inventory and project information to/from CentraView and your accounting system of choice. Now all your employees and managers can view your business progress in real-time and quickly make the right business decisions for success.
CentraView gives you full control on how you integrate into your back-office applications, whether its out-of-the-box conduits with Intuits QuickBooks or Microsoft's Great Plains, integration with SAP or Oracle, and even a custom industry-specific or home-grown application for manufacturing and design.
CentraView is currently available with the following synchronization and integration conduits to help you quickly build an integrated business-wide solution, with more coming soon:
Advanced Integration
Our Java server architecture with available SDK and easy to use APIs and integration with leading databases, allows easy access to an endless suite of customization options without having to be locked into any proprietary solution – ever.
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Q: Growing your business by leaps and bounds and need to integrate your new Oracle Financials installation?
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A: With our documented API that allows you or your integrator to easily sync and integrate your customer information into your new financial system for an integrated business and seamless real-time access
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Q: Merging your organization and want to integrate a customized design order system?
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A: Build new modules and modify existing project and sales order processes to work with 3rd party applications
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ONLINE OR SERVER
CentraView was built specifically for small to medium enterprises that have the same needs of any business, large or small, but do not have the resources to deploy and maintain software with a 24 x 7 support staff.
Whether you choose to deploy the software as a server application physically at your company or choose to subscribe to CentraView Online you'll have the ability to use all the functionality and even customize it to your business needs as you grow.
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CentraView ONLINE
Unplug your business from the need to deploy any software internally. Run your business operations from any browser on any desktop anywhere in the world, through a CentraView managed service provider without any IT hassles or capital equipment investments.
CentraView Online requires a minimum of configuration, training and support and can be served up from any internet connection, on-demand, from any one of our co-branded hosted online service providers at a fraction of the cost of deploying internally.
Minimum Requirements:
Internet Access
• Dialup 56K or DSL and other high-speed permanent connections
Client
• Browser: Microsoft Internet Explorer v6 or above, Netscape v7.1, Mozilla 1.6 or above
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CentraView SERVER
If you choose to deploy CentraView internally, our Java based server can be deployed out to virtually any number of clients, whether desktop or connected via internet from any off-site location.
CentraView's Server dramatically reduces the total cost of ownership and affords even a 5-person business a powerful and cost-effective application that can be up and running immediately.
Minimum Recommended Requirements:
Server
• CPU: Intel Xeon processor (3.06GHz or faster)
• Memory: 2GB RAM
• Storage: 2 x 36GB Drives
• OS: RedHat v9 (or) Microsoft 2000 or XP
• Database: MySQL (optional MS SQL or Oracle)
Client
• Browser: Microsoft Internet Explorer v6 or above, Netscape v7.1, Mozilla 1.6 or above
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